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Salesforce-Consumer-Goods-Cloud Exam Format | Salesforce-Consumer-Goods-Cloud Course Contents | Salesforce-Consumer-Goods-Cloud Course Outline | Salesforce-Consumer-Goods-Cloud Exam Syllabus | Salesforce-Consumer-Goods-Cloud Exam Objectives

Exam Specification: Salesforce Certified Consumer Goods Cloud Accredited Professional



Exam Name: Salesforce Certified Consumer Goods Cloud Accredited Professional

Exam Code: Not specified

Exam Duration: Not specified

Passing Score: Not specified

Exam Format: Multiple-choice, multiple-answer



Course Outline:



1. Introduction to Consumer Goods Cloud

- Understanding the role of the Consumer Goods Cloud Accredited Professional

- Overview of the Consumer Goods Cloud solution and its capabilities

- Exploring the unique requirements and challenges in the consumer goods industry



2. Consumer Goods Cloud Implementation and Configuration

- Understanding the implementation process of Consumer Goods Cloud

- Configuring Consumer Goods Cloud objects, fields, and relationships

- Setting up data models to support consumer goods management



3. Account and Contact Management

- Configuring account and contact management processes

- Setting up customer hierarchies and relationships

- Implementing account segmentation and targeting strategies



4. Order and Inventory Management

- Designing order management processes and workflows

- Managing product catalog and pricing information

- Implementing inventory tracking and fulfillment processes



5. Retail Execution and Visit Planning

- Configuring retail execution processes for field sales teams

- Setting up visit planning and route optimization

- Enabling real-time collaboration and communication with retail partners



6. Trade Promotion Management

- Implementing trade promotion planning and budgeting processes

- Configuring trade promotion programs and discounts

- Monitoring and analyzing trade promotion effectiveness



7. Analytics and Reporting

- Designing and creating custom reports and dashboards

- Analyzing sales, inventory, and trade promotion data

- Providing actionable insights for sales and marketing teams



8. Integration and Data Management

- Integrating Consumer Goods Cloud with other systems and data sources

- Managing data migration and data integration processes

- Ensuring data security and privacy compliance



Exam Objectives:



1. Understand the role and responsibilities of a Salesforce Consumer Goods Cloud Accredited Professional.

2. Configure and customize Consumer Goods Cloud to meet specific consumer goods industry requirements.

3. Manage account and contact information effectively.

4. Implement order and inventory management processes.

5. Set up and manage retail execution and visit planning processes.

6. Manage trade promotion planning and execution.

7. Design and create reports and analytics to track sales and performance.

8. Integrate Consumer Goods Cloud with external systems and manage data migration.



Exam Syllabus:



Section 1: Introduction to Consumer Goods Cloud (10%)

- Role and responsibilities of a Salesforce Consumer Goods Cloud Accredited Professional

- Overview of Consumer Goods Cloud and its capabilities

- Understanding the unique requirements and challenges in the consumer goods industry



Section 2: Consumer Goods Cloud Implementation and Configuration (15%)

- Implementation process for Consumer Goods Cloud

- Configuration of Consumer Goods Cloud objects, fields, and relationships

- Data modeling for consumer goods management



Section 3: Account and Contact Management (15%)

- Configuration of account and contact management processes

- Customer hierarchies and relationship management

- Account segmentation and targeting strategies



Section 4: Order and Inventory Management (15%)

- Designing order management processes and workflows

- Product catalog and pricing management

- Inventory tracking and fulfillment processes



Section 5: Retail Execution and Visit Planning (15%)

- Configuration of retail execution processes for field sales teams

- Visit planning and route optimization

- Real-time collaboration and communication with retail partners



Section 6: Trade Promotion Management (15%)

- Trade promotion planning and budgeting processes

- Configuration of trade promotion programs and discounts

- Monitoring and analyzing trade promotion effectiveness



Section 7: Analytics and Reporting (10%)

- Designing and creating custom reports and dashboards

- Analysis of



sales, inventory, and trade promotion data

- Providing actionable insights for sales and marketing teams



Section 8: Integration and Data Management (15%)

- Integration of Consumer Goods Cloud with other systems and data sources

- Data migration and data integration processes

- Data security and privacy compliance

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