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The ServiceNow Certified Implementation Specialist – Software Asset Management

Professional (SAM) Exam Specification defines the purpose, audience, testing options,

exam content coverage, test framework, and prerequisites to become a ServiceNow

SAM Implementation Specialist.

Exam Purpose

The ServiceNow Certified Implementation Specialist – Software Asset Management

(SAM) Professional exam certifies that a successful candidate has the skills and essential

knowledge to contribute to the configuration, implementation, and maintenance of

the ServiceNow SAM Professional application.

Exam content is divided into Learning Domains that correspond to key topics and

activities typically encountered during ServiceNow implementations. In each Learning

Domain, specific learning objectives have been identified and are tested in the exam.

The following table shows the learning domains, weightings, and sub-skills measured by

this exam and the percentage of questions represented in each domain. The listed subskills should NOT be considered an all-inclusive list of exam content.

Learning Domain % of Exam

1 Software Asset Core Overview & Fundamentals

• Software Asset Management Basics

• Process Architecture

• Application Introduction and Recommended

Practices

14%

2 Data Integrity – Attributes and Sources for the Data

• Importing Data

• Software Discovery and Normalization

• Content Service

28%

3 Practical Management of Software Compliance

• Products and Models

• License Metrics, Entitlements, and Allocations

• Software Reconciliation

30%

4 Operational Integration of Software Processes

• Contract and Change Management

• Service Catalog and Procurement

• Software Remediation

13%

5 Extending SAM

• Software Model Lifecycle and Retirement

• Software Installation Optimization

• Reporting, Implementation, and Maintenance

15%

Total 100%

Exam Structure

The exam consists of 60 questions. For each question on the examination, there are

multiple possible responses. The person taking the exam reviews the response options

and selects the most correct answer to the question.

Multiple Choice (single answer)

For each multiple-choice question on the exam, there are at least four possible

responses. The candidate taking the exam reviews the response options and selects the

one response that most accurately answers the question.

Multiple Select (select all that apply)

For each multiple-select question on the exam, there are at least four possible

responses. The question will state how many responses should be selected. The

candidate taking the exam reviews the response options and selects ALL responses that

accurately answer the question. Multiple-select questions have two or more correct

responses.

Exam Results

After completing and submitting the exam, a pass or fail result is immediately

calculated and displayed to the candidate. More detailed results are not provided to

the candidate.

Exam Retakes

If a candidate fails to pass an exam, they may register to take the exam again up to

three more times for a cost of $100.

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The ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is designed to assess a candidate's knowledge and skills in implementing and configuring ServiceNow Software Asset Management solutions. The exam covers topics such as software asset inventory, software license management, software compliance, and software lifecycle management. Passing the exam demonstrates that an individual has the expertise required to implement and manage ServiceNow Software Asset Management solutions effectively.

The ServiceNow CIS-SAM exam comprises 60 multiple-choice questions, which must be completed in 90 minutes. The questions cover a range of topics related to ServiceNow Software Asset Management solutions, such as software asset inventory, software license management, software compliance, and software lifecycle management. Candidates must achieve a minimum score of 70% to pass the exam and earn the ServiceNow CIS-SAM certification.

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The ServiceNow CIS-SAM certification is valuable for ServiceNow professionals who specialize in software asset management. The certification demonstrates that an individual has the knowledge and skills required to configure and manage ServiceNow Software Asset Management solutions effectively. Certified professionals are in high demand, and the certification can lead to better job opportunities and higher salaries.

To prepare for the ServiceNow CIS-SAM exam, candidates should have a thorough understanding of ServiceNow Software Asset Management solutions and related topics such as software asset inventory, software license management, software compliance, and software lifecycle management. They should also have practical experience in implementing and managing ServiceNow Software Asset Management solutions. Candidates are suggested to use killexams exam dumps, practice tests, exam dumps and actual exam questions. This will help you get good marks in the exam and boost your knowledge. Candidates can prepare for the exam by using the official ServiceNow documentation, studying with available study resources, and practicing with sample questions and quizzes.

Passing the ServiceNow CIS-SAM exam is a significant achievement for ServiceNow professionals. It demonstrates that an individual has the knowledge and skills required to implement and manage ServiceNow Software Asset Management solutions effectively. The certification is recognized globally and can lead to better job opportunities and higher salaries for ServiceNow professionals specializing in software asset management.

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ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is designed to assess a candidate's knowledge and skills in implementing and configuring ServiceNow Software Asset Management solutions. The exam covers a range of topics related to ServiceNow Software Asset Management solutions, such as software asset inventory, software license management, software compliance, and software lifecycle management. Passing the exam demonstrates that an individual has the expertise required to implement and manage ServiceNow Software Asset Management solutions effectively. Candidates can prepare for the exam by having a thorough understanding of ServiceNow Software Asset Management solutions and related topics, practical experience in implementing and managing ServiceNow Software Asset Management solutions, and studying with available study resources. The ServiceNow CIS-SAM certification is valuable for ServiceNow professionals who specialize in software asset management and can lead to better job opportunities and higher salaries.

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